Refund policy

If the order is greater than €69, the first change of an order will be free, with a period of 14 calendar days from receipt of the order to make it. Underwear cannot be returned or exchanged except for manufacturing defects.
To notify the change you can do so by email or on this contact page, indicating the order number and the items to be exchanged or returned.
After the first free exchange, and for orders less than €69, the cost is €5 for mainland Spain and €12 for the EU and the Canary Islands.
For purchases in a physical store, it is possible to return or exchange the product within 14 calendar days of purchase.